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Your privacy is your business.

Protecting it is ours.

Why IDShield

You do a lot online. Most of us don’t want to think about it, but the reality is that your private data and reputation can be stolen with just a few simple keystrokes. Rather than leaving security up to chance, you can proactively arm yourself against cybercrimes and reputation hijacking with IDShield’s impressive privacy management consultation.

What Your IDShield Plan Covers:

NEW! Trend Micro Maximum Security:

Get complete, multi- device protection against ransomware, viruses, dangerous websites, and identity thieves. Includes mobile security for Android and iOS. Our cloud-based AI technology delivers highly effective and proactive protection against ever-evolving malware infections.

NEW! VPN Proxy One:

Convenient protection anywhere you connect, including hotels, cafes, offices, and schools through encrypted communications provided by Trend Micro’s VPN Proxy One. Filters help block malicious websites, online fraud, and internet scams. Full anonymity - no location or online activity tracking. Safeguards provided when you connect to a risky Wi-Fi network.

NEW! Password Manager:

Get multiple device protection and privacy to create unique, encrypted passwords to give you control of your digital life.

Enhanced Privacy Management: Offers consultation and guidance to help members protect their privacy across the internet and on their smart devices.

Financial Account Monitoring:

Provides monitoring for banking, credit card and investment account activity.


Provides monitoring services directly upon enrollment. Using member-provided personally identifiable information, such as full Social Security number (SSN), and date of birth, your identity and credit are then automatically monitored.

Comprehensive Dark Web Monitoring:

Provides extensive monitoring of your personally identifiable information (PII) using intelligent analytics across the dark web, where criminals purchase personal information.

Continuous Credit Monitoring:

Our plan continuously monitors your credit report. If discrepancies are found, you will receive an alert. As part of the restoration process, a credit report from the credit bureau will be provided if your identity is compromised.

High Risk Application and Transaction Monitoring:

IDShield monitors the largest proprietary database of new account application data to detect potentially fraudulent new accounts when an application is submitted.

Username/Password (Credential) Monitoring:

This powerful feature helps protect against takeovers of your social, financial and other online accounts.

Identity Threat & Credit Threat Alerts:

If any PII is found through IDShield’s monitoring services or changes or updates are found on your credit report, you’ll receive a threat alert and can choose to speak with an investigator for further assistance.

Other Monitoring Benefits Include:

• Court Records monitoring
• Address Change monitoring
• Social Media monitoring
• Child monitoring (with IDShield Family Plan)

• Telecom Account monitoring
• Public Records monitoring

Reputation Management:

Scans social media accounts for any content you have posted in the past that could damage your online reputation.

Reputation Score:

Ranks your online reputation score based off the content found on your social media accounts.

Unlimited Service Guarantee:

We’ll do whatever it takes for as long as it takes to restore your identity.

$1 Million Identity Fraud Protection:

This covers certain costs incurred as a result of a covered identity theft event – such as lost wages, travel expenses, child and elder care.

Hard Credit Inquiry Alerts:

Continuously monitors your credit report for new hard inquiries. Members with 1B plans have their TransUnion credit report monitored and those with 3B plans have all three major credit bureau reports monitored.

Credit Freeze and Fraud Alert Assistance:

IDShield Licensed Private Investigators will provide you with assistance in placing a credit freeze and/ or fraud alert on your credit reports.

Unlimited Consultation:

You have unlimited access to consultation with an identity theft specialist when you have questions or issues related to identity theft. You don’t have to be a victim of identity theft to take advantage of consultation services.

Full Service Restoration:

If an identity theft event does occur, our Licensed Private Investigators will do whatever it takes for as long as it takes to restore your identity to its pre-theft status. The investigator will work on your behalf to resolve the issue by contacting the appropriate government agencies, financial institutions, credit bureaus and collection agencies.

Medical Data Reports:

Provides links to sources of medical data reports that you can pull to review for inaccurate or potentially fraudulent information.

Additional Plan Benefits/Features Are:

  • Credit Score Tracker

  • In-Depth Fraud Investigation

  • 24/7 Emergency Assistance

  • Dedicated Licensed Private Investigators

  • Exclusive Identity Insights and Tips

  • Reduce Solicitations

  • Lost/Stolen Wallet Support

  • IDShield Plus Mobile App

  • Live Member Support - 7a.m. to 7p.m. CT,

    Monday - Friday

The following are excluded from the services: LEGAL REMEDY - Any stolen identity event where the victim is unable or unwilling to prosecute the person who caused the victim to suffer the fraud or its consequences. DISHONEST ACTS - Any dishonest, criminal, malicious, or fraudulent acts, if the member(s) who suffered the fraud personally participated in, directed, or had knowledge of such acts. FINANCIAL LOSS - Membership services do not cover any financial losses attributed to the stolen identity event, including but not limited to, money stolen from a wallet or other monetary losses, unauthorized purchases of retail goods or services online, by phone, by mail or direct. BUSINESS - A covered stolen identity event does not include business losses, including but not limited to the theft or unauthorized or illegal use of the victim’s business name, DBA, or any other method of identifying the victim’s business activity. DORMANCY OR INACTIVITY - If the victim cannot or does not provide the items required to open a case, or having initiated restoration if the victim fails to respond to or cooperate in an activity facilitated for the purpose of ID restoration. INCURABLE – Because of the nature of the activity associated with identity theft, some issues cannot be resolved. For example, if a fraudulent act results in the victim’s name being improperly placed on a government agency’s restricted list (e.g., a “no-fly” list) IDShield cannot promise removal of the victim’s name. Legal services are not provided under ID theft restoration services. IDShield plan members should consult their individual plans to determine the availability of legal services.

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